Privacy Policy for Groundbricks

Last updated: September 2025

Groundbricks (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you engage with our real estate services, visit our website, or interact with us on social media platforms.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Identification Data: Your name, contact number, email address, and NRIC/FIN (where legally required for property transactions).

  • Property-Related Data: Home address, financial eligibility details, housing preferences, and transaction documents.

  • Digital Interaction Data: IP address, browser type, device information, and website usage analytics.

  • Communication Data: WhatsApp, email, and social media messages when you contact us for inquiries, consultations, or viewings.

2. How We Use Your Information

We use your information for purposes such as:

  • Assisting you in buying, selling, or renting properties.

  • Preparing and executing property transaction documents.

  • Responding to your inquiries and arranging property viewings.

  • Sending relevant property updates, newsletters, or marketing materials (only with your consent).

  • Improving our website, content, and client experience.

  • Complying with regulatory requirements under Singapore law.

3. Sharing of Information

We do not sell your personal data. However, we may share information:

  • With trusted partners such as property portals, lawyers, mortgage bankers, and staging/photography vendors.

  • With government bodies or regulators when legally required (e.g., HDB, URA, CEA).

  • With third-party service providers (e.g., Squarespace hosting, analytics, marketing platforms) strictly for operational purposes.

4. Data Retention

We will retain your personal data only for as long as necessary:

  • To complete your property transaction.

  • To comply with legal, accounting, and reporting requirements.

  • For up to 7 years as required under property and tax laws in Singapore.

5. Your Rights

Under the Singapore PDPA, you have the right to:

  • Request access to your personal data.

  • Request correction of inaccurate or incomplete data.

  • Withdraw consent to the use of your data for marketing.

  • Request deletion of your personal data, subject to legal retention requirements.

You may exercise these rights by contacting us directly.

6. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or loss. However, no digital transmission is 100% secure, and we encourage you to also protect your personal devices and accounts.

7. Use of Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You may disable cookies in your browser settings, but some site features may not function as intended.

8. Links to Third-Party Sites

Our website and social media posts may contain links to third-party platforms (e.g., PropertyGuru, TikTok, Instagram, XiaoHongShu). We are not responsible for the privacy practices of these external sites.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:

Groundbricks
Email: hello@groundbricks.com
Singapore